Last Monday, my husband and I packed up our car (and the dog, of course, as he is the Legal Meets Practical mascot!) and headed for Norfolk for the National Veteran Small Business Coalition’s (NVSBC) annual conference (VETS 16). I spent three days not only participating in the various conference activities (and presenting on VA VetBiz verification and bid protests), but also observing the crowd and listening to the NVSBC discuss its role in the procurement process. This emphasized it has a role – a big one. The NVSBC is highly respected by the same agencies its members get business from, as demonstrated by the following example:
Every veteran business owner has heard of Kingdomware. (And if you haven’t, just go here). The Thursday before last, the Supreme Court handed down a unanimous verdict in favor of Kingdomware (and veterans), which means the VA must show preference to veteran businesses competing on federal schedule contracts. When this happened, Tom Leney, the Director of the the VA’s Office of Small Disadvantaged Business Utilization (i.e, a VA head honcho), called Scott Denniston, Executive Director of the NVSBC, and asked to speak at VETS 16 (which was the following week). Mr. Leney had also attended VETS 15. Mr. Leney ultimately could not attend this year because of Congressional hearings, and Scott defended this cancellation during a conference luncheon, explaining that Mr. Leney has to testify as the small business representative before Congress as our advocate. Love him or hate him, Mr. Leney is “our guy,” and Scott did a wonderful job of conveying that point.
This is why the procurement and government officials respect the NVSBC. For some groups or individuals, the VA can’t do anything right, ever, and that kind of attitude is counterproductive. The NVSBC, however, has always been good about recognizing the limitations of government and working with officials to make things better. For example, even though the four-year Kingdomware saga was extremely frustrating (maddening), the NVSBC respectfully and professionally presented its position (the NVSBC submitted an amicus curiae – “friend of the court” – brief to the Supreme Court), all the while zealously advocating on behalf of veterans.
Here’s the point. As veteran business owners, or veterans, it’s easy to get angry at the VA. It is a fact, not an opinion, that our veterans deserve better than what the VA has been delivering. But here’s the thing – if a veteran’s recourse is to rant and rave via a LinkedIN post constituting fifty lines, or to write angry letters to his Congressperson, bashing the VA, it doesn’t help. Not because what is being said isn’t true, but because it isn’t productive.
The NVSBC is productive. It celebrates the good work agencies do (at the award luncheon at VETS 16, it handed out awards to agencies and primes that met small business goals); and when it has an issue, it addresses it rationally and professionally. That is why Tom Leney personally reaches out to Scott Denniston, as opposed to dodging his calls. The NVSBC’s view might not always be aligned with the VA’s, but because it is respectful and ultimately has the same goals as the VA (serving the veterans!), it is an organization with weight and deserved influence in the federal arena.
If you want to be a veteran advocate, the best way to serve that purpose is by trying to work with the VA and not against it. I try to do that (despite my occasional colorful blog posts), and I feel I get farther because of it. As hard as it may be – and feel free to say what you want to others who understand your VA-related frustration – there’s no denying you get more by contributing to the solution rather than merely identifying the problem. It’s true with anything, and it’s true with the VA.
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